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Rough Country Reviews

The Most Trusted Name in Off-Road

From first-time installs to full builds, Rough Country leads the pack in performance, value, and customer satisfaction.
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Excellent

4.5 RATING

14653 Reviews

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Tony D2 hours ago
Verified
Rough Country 3.5" / 2" Lift Kit With M1 Upgrade I've heard of both negative and positive experiences with Rough Country. But I thought that for the price, this setup would match my needs. I don't need a baja / trophy truck, it's a daily driver that sometimes hauls parts for my project cars. I just wanted a little lift to clear wider tires and look better without going broke. So I decided to give Rough Country a chance. The struts and shocks seem to be of good quality, fit well, and no issues with installation (I can't speak to the quality of the upper control arms as I already had another brand from the original plan to level the front). The lift measurements were fairly accurate (front came in at exactly 3" over stock, rear was a true 2") and the truck sits properly. The ride is a tad bit stiffer than the stock Ranchos but seems to be settling in as it's driven more. The only complaint I have are the rear lift blocks. While the u-bolts are good, the blocks themselves are plastic. For what I use the truck for, it's probably fine. But for peace of mind I plan on replacing them with steel blocks very soon. The installation instructions on the site seemed accurate, although I didn't follow them. But if you're now familiar, I would recommend using them. Estimated installation time on the site was accurate, and that was doing the job in my driveway because I was too impatient to wait and do it at my shop. So they're a relatively easy install for anyone with experience. Overall, I would recommend this kit to anyone that has similar needs and doesn't want to spend a ton of money to do it.
Hunter prevost2 hours ago
Verified
Customer service is great, bed cover is notCustomer service is great. Bed cover not so great. The soft tri fold always comes unlatched and the hardware falls off. Spend the extra money and get a good one!
WMD in KS3 hours ago
Verified
The cargo tray is just what I was…The cargo tray is just what I was looking for. My wife loves it for groceries and me for my golf clubs.
Showing our 4 & 5 star reviews

4.8 RATING

2793 Reviews

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Dan Calcaterrayesterday
Verified
Great products. Shipped really fast
Jay Brownyesterday
Verified
10/10 amazing company to order things from.
Tom Miller2 days ago
Verified
Title: Extremely Disappointed – Damaged Product & Zero Customer Support Review: I purchased a $2,500 powered tonneau cover from Rough Country and had a very frustrating experience from the start. The box arrived in perfect condition with no visible damage, but once I opened it, the cover plate for the powered tonneau was clearly damaged. This tells me the product was packaged in that condition without proper inspection before shipping. I immediately took photos and contacted Rough Country. I was told (on a Friday) that they would follow up with me on Monday regarding a replacement part or potentially sending a new unit. Since then, I have:I purchased a $2,500 powered tonneau cover from Rough Country and had a very frustrating experience from the start. The box arrived in perfect condition with no visible damage, but once I opened it, the cover plate for the powered tonneau was clearly damaged. This tells me the product was packaged in that condition without proper inspection before shipping. I immediately took photos and contacted Rough Country. I was told (on a Friday) that they would follow up with me on Monday regarding a replacement part or potentially sending a new unit. Since then, I have: I immediately took photos and contacted Rough Country. I was told (on a Friday) that they would follow up with me on Monday regarding a replacement part or potentially sending a new unit. Since then, I have: Called and left voicemails Sent multiple emails Monday through today Received ZERO response For a $2,500 product, this level of customer service is completely unacceptable. No follow-up, no accountability, and no urgency to fix the issue. At this point, I’m left with a damaged product and no support from the company. I would strongly recommend others think twice before purchasing from Rough Country based on this experience.

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