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Why Buy Rough Country?
Rough Country's product quality, pricing, and customer service are unmatched in the industry. Rough Country is rooted in American values and an expert in the automotive parts to elevate your truck and get you ready for your next adventure.
Policies
What is your warranty policy?
Rough Country offers industry-leading warranties on all products including a Lifetime Replacement Warranty on many suspension-related parts.
View PolicyWhat is your return policy?
Rough Country's return policy may be viewed here. If you have any questions please call us at 1-800-222-7023.
Products
Why is the listed rear lift height less than the front?
The majority of factory pickups set about two inches high in the rear when empty. This is so the truck's rear end will not be excessively low when the truck is loaded. With most people that lift their rigs, towing and load carrying is not a priority - lifted performance, tire clearance, and vehicle "look" are the primary issues. A more level stance is desired, and extra room is needed on the front, so the tires can clear the fenders when turning. Also, a more even front-to-rear attitude improves an unladen vehicle's weight distribution which generally improves its handling when not carrying a load. Note that on most applications you have the option of altering rear lift height and /or method.
What is the difference between a kit and a system?
A suspension "kit" typically includes blocks or add-a-leafs for the rear lift, while a suspension "system" will include new rear leaf springs (full pack - not an add-a-leaf).
Which direction should the shims on my leaf springs face?
On vehicles with leaf springs mounted over the axles, the fat or tall part of the shim should face towards the bumper (i.e. the tall part of the shim on the rear leaf spring should face the rear bumper and vice versa for the front.) On vehicles with the leaf springs mounted under the axle, the fat or tall part of the shim should face towards the center of the vehicle.
Shipping
How can I track my order?
You can track your shipment with the tracking number sent in your shipment confirmation email. Also, if you created a RoughCountry.com account you can check your order status and track your shipment in the Track Order area.
How is my order shipped?
Our orders are shipped by FedEx ground, unless the shipment's total weight exceeds 350lbs or tires larger than 35" are ordered, then it will have to be shipped truckline freight to a commercial address.
How do I know when my order has been shipped?
When your order is shipped you will receive a shipment confirmation email, sent to the email you entered when placing your order, with tracking information. If you created a RoughCountry.com account you may also view the status of your order on your my account page.
How long does my order take to get to me?
If you place your order before 4:00pm (CST) your order will be shipped that day. Parts ordered must be in stock for the order to ship. Once an order has shipped, average Ground transit time is an additional 1 to 3 working days. For more information view our Shipping Policy.
Articles & Guides
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Burkeville, Texas set the scene for one of the Southeast’s biggest off-road events: Mud Nationals 2025 at Sabine ATV Park. Thousands of UTV and ATV riders gathered for a long weekend of trail riding, mud challenges, and gear showcases. And Rough Country was right there in the mix, checking in on one of the most energized corners of the powersports world....
If you’ve never been to Orange Beach Invasion in Orange Beach, Alabama, it’s hard to describe the full scene until you’re standing in the middle of it. The show was packed with high-impact builds, from massive lift kits and forged wheels to over-the-top lighting and sound systems. Mixed in were rows of lowered trucks and mini trucks, each polished to perfection with a serious show-and-shine focus....
Say goodbye to winter’s icy grip and hello to fresh mud, clear skies, and prime off-roading conditions. Whether you’re conquering rocky terrain, splashing through puddles, or cruising scenic backroads, the real fun begins in spring. But before you throw it in 4WD and take off, a little preparation goes a long way. From gearing up your rig to picking the best trails, here’s everything you need to know to make the most of spring off-roading....
